ONLINE STORE TERMS AND CONDITIONS
LORENZO KATARZYNA SZYNALSKA-ZITTLAU

1. GENERAL PROVISIONS

1.1 The online store available at the website www.butiklorenzo.pl is operated by Katarzyna Szynalska-Zittlau, conducting business under the name Lorenzo KATARZYNA SZYNALSKA-ZITTLAU with its registered office in Toruń, entered in the Central Registration and Information on Business (CEIDG), Tax ID (NIP): 9562093460, Business Registry No. (REGON): 340727115.
1.2 The online store can be contacted:
1.2.1 by post, at the address: ul. Pod Dębową Górą 29/31, 87-100 Toruń;
1.2.2 electronically (by e-mail), at: biuro@butiklorenzo.pl;
1.2.3 by telephone, at: 690 052 052.
1.3 These Terms and Conditions set out the rules for using the electronic services offered by the online store Lorenzo KATARZYNA SZYNALSKA-ZITTLAU.
1.4 The provisions of these Terms and Conditions apply to all entities using the services of the online store Lorenzo KATARZYNA SZYNALSKA-ZITTLAU, i.e. consumers and entrepreneurs, with the exception of:
1.4.1 Chapters 8, 8a, 8b and 10 of the Terms and Conditions, which apply exclusively to Consumers and entrepreneurs with consumer rights (i.e. natural persons concluding a contract directly related to their business activity, where it is clear from the content of that contract that it is not of a professional nature for that person, arising in particular from the subject of the business activity they conduct, made available on the basis of the regulations on the Central Registration and Information on Business);
1.4.2 Chapter 9 of the Terms and Conditions, which applies exclusively to entrepreneurs other than those with consumer rights.
1.5 The information provided on the online store website does not constitute an offer within the meaning of the Act of 23 April 1964 - Civil Code, i.e. Journal of Laws of 2019, item 1145, as amended. This information constitutes an invitation for Customers to submit offers.

2. DEFINITIONS:

The following terms used in these Terms and Conditions are understood as follows:

2.1. Business day - one day from Monday to Friday, excluding public holidays;
2.2. Registration form - a form available in the online store enabling the creation of an Account;
2.3. Order form - an electronic service, an interactive form available on the website enabling the Customer to place an order, in particular to select product(s) and the terms of the sales contract concerning, among other things, the delivery terms and payment methods;
2.4. Customer - (1) a natural person; (2) a legal person; or (3) an organisational unit without legal personality to which the law grants legal capacity; - who has concluded or intends to conclude a sales contract with the Seller;
2.5. Civil Code - the Act of 23 April 1964 - Civil Code, i.e. Journal of Laws of 2019, item 1145, as amended;
2.6. Consumer - a natural person performing a legal act with the Seller that is not directly related to their business or professional activity, in particular concluding a sales contract with the Seller in the online store;
2.7. Account/account service - an electronic service, a set of resources in the Service Provider's ICT system designated by an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient is stored;
2.8. Cart - an electronic list of products selected by the Customer while using the Order form;
2.9. Place of delivery of goods - the place (address) indicated by the Customer while completing the order form as the place for delivering the goods;
2.10. Moment of delivery of goods - the moment at which the Customer or a third party designated by them to collect the goods takes possession of the goods;
2.11. Newsletter service/newsletter - an electronic service provided by the Service Provider via e-mail, under which the Service Recipient receives, at the e-mail address provided, commercial information, i.e. information about the online store, including in particular information about promotions and new products in the online store;
2.12. Product; Goods - a movable item available in the online store that may be the subject of a sales contract between the Seller and the Customer;
2.13. Carrier - a courier company, a postal company;
2.14. Terms and Conditions - these online store terms and conditions;
2.15. GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), OJ EU L 2016 No. 119, p. 1;
2.16. Online store - the online store operated at the website www.butiklorenzo.pl by Katarzyna Szynalska-Zittlau, conducting business under the name Lorenzo KATARZYNA SZYNALSKA-ZITTLAU
2.17. Seller; Service Provider - Katarzyna Szynalska-Zittlau, conducting business under the name Lorenzo KATARZYNA SZYNALSKA-ZITTLAU with its registered office in Toruń;
2.18. Sales contract - a contract for the sale of a product concluded between the Seller and the Customer via the online store;
2.19. Electronic service - a service provided by the Service Provider to the Service Recipient via the online store; the following electronic services are offered in the online store: (1) newsletter (2) account (3) order form;
2.20. Service Recipient - (1) a natural person; (2) a legal person; or (1) an organisational unit without legal personality to which the law grants legal capacity; - who uses or intends to use an electronic service;
2.21. Act on Consumer Rights - the Act of 30 May 2014 on Consumer Rights, i.e. Journal of Laws of 2020, item 287;
2.22. Act on Providing Services by Electronic Means - the Act of 18 July 2002 on Providing Services by Electronic Means, i.e. Journal of Laws of 2020, item 344;
2.23. Order - a declaration of intent by the Customer submitted via the Order form and aimed directly at concluding a sales contract with the Seller.

3. NEWSLETTER ELECTRONIC SERVICE

3.1 The newsletter service may be activated by:
3.1.1 the Service Recipient ordering the newsletter service on the online store website;
3.1.2 the Service Recipient ordering the newsletter service when creating an Account.
3.2 In the case referred to in point 3.1.1, to activate the newsletter service you must:
3.2.2 enter your e-mail address in the "JOIN US" tab,
3.2.3 confirm the entered e-mail address by clicking "Ok",
3.2.4 click the link sent electronically to the indicated e-mail address, thereby confirming registration.
3.3 In the case referred to in point 3.1.2, to activate the newsletter service you must:
3.3.1 tick the "Subscribe to the newsletter!" checkbox while creating an Account,
3.3.2 click the link sent electronically to the indicated e-mail address, thereby confirming registration.
3.4 The ability to use the newsletter service depends on the Service Recipient having a computer or other device, internet access and an active e-mail address.
3.5 The newsletter service is free of charge and provided for an indefinite period.
3.6 The Service Recipient may at any time, without giving any reason and without incurring any costs, resign from using the newsletter service by sending a declaration of intent to resign from the service to the e-mail address: biuro@butiklorenzo.pl, or by post to: ul. Pod Dębową Górą 29/31, 87-100 Toruń.

4. ACCOUNT ELECTRONIC SERVICE

4.1 The Account service is activated by:
4.1.1 entering an e-mail address in the "Register" tab,
4.1.2 clicking the "create account" field,
4.1.3 completing the registration form,
4.1.4 confirming that you have read the Terms and Conditions and the Privacy Policy by ticking the checkbox,
4.1.5 clicking the "Register" field.
4.2 To activate the Account service, the Service Recipient must provide the following data in the registration form: first and last name (or company name), address (street, house/apartment number, town, postal code, post office, country), e-mail address, contact telephone number, password, Tax ID (NIP) (in the case of entrepreneurs).
4.3 The Account service is free of charge and provided for an indefinite period.
4.4 The Service Recipient may at any time, free of charge and without giving any reason, resign from using the Account service by sending the Service Provider a declaration of resignation electronically to the e-mail address: biuro@butiklorenzo.pl or in writing to: ul. Pod Dębową Górą 29/31, 87-100 Toruń.

5. ORDER FORM ELECTRONIC SERVICE (CONCLUDING A SALES CONTRACT)

5.1 The order form electronic service is a free, one-time service.
5.2 The use of the order form service begins when the Service Recipient (Customer) places the first product in the cart and ends when the Service Recipient places the order or earlier, i.e. when they cease placing the order.
5.3 While using the order form, the Service Recipient (Customer) may freely change the products placed in the cart and select the terms of the sales contract concerning the method and place of delivery and the payment method.
5.4 In the order form, the Service Recipient (Customer) is required to provide:
5.4.1 data concerning the Service Recipient (Customer), i.e.: first and last name (or company name), address (street, house/apartment number, town, postal code, post office, country), e-mail address, contact telephone number, Tax ID (NIP) (in the case of entrepreneurs);
5.4.2 data concerning the products, quantities and terms of the sales contract, delivery method, payment method, and any other comments concerning the order;
5.5 In order to place an order, the Service Recipient (Customer) is required to:
5.5.1 complete the order form,
5.5.2 click the "Continue" field and then confirm the order by clicking the "Order with an obligation to pay" or "Order and pay" field.
5.6 Until the order is confirmed in the manner referred to in point 5.5.2, the Service Recipient may cease placing the order or change the order or the terms of its fulfilment.
5.7 The Seller promptly confirms receipt of the order placed by the Service Recipient (Customer) by sending to the e-mail address indicated in the order form an electronic message (e-mail) with a statement of receipt of the order and its acceptance for fulfilment by the Seller. The moment the Service Recipient receives the electronic message (e-mail) referred to in the preceding sentence constitutes the moment of concluding the sales contract.

6. DELIVERY COSTS, METHODS AND TIMES

6.1 The delivery of the product takes place within the territory of the Republic of Poland and abroad.
6.2 In the case of delivery within the territory of the Republic of Poland, delivery is made at the Customer's choice:
6.2.1 via a courier company to the address indicated by the Customer,
6.2.2 via InPost to the parcel locker indicated by the Customer when placing the order.
6.3 In the case of delivery abroad, delivery is made via Poczta Polska.
6.4 Delivery of the product is subject to a charge, unless otherwise stipulated in the sales contract. Up-to-date information on delivery costs is available in the "Payment and delivery" tab and while the Customer is placing the Order.
6.5 In the case of delivery within the territory of the Republic of Poland, the Customer makes payment using one of the selected methods:
6.5.1 payment by payment card via the payu.pl service;
6.5.2 payment by bank transfer via the payu.pl service;
6.5.3 cash-on-delivery payment to the courier;
6.5.4 payment via the PayPal service,
6.5.5 deferred payment via PayPo;
6.6 In the case of delivery abroad, the Customer makes payment using one of the selected methods:
6.6.1 payment by payment card via the payu.pl service;
6.6.2 payment by bank transfer via the payu.pl service;
6.6.3 payment via the PayPal service;
6.6.4 deferred payment via PayPo;
6.7 The order fulfilment time is 4 business days, except for the fulfilment of an order that includes an item with a longer fulfilment time (indicated next to the given product), counted from the moment the Seller begins preparing the dispatch of the product(s) covered by the concluded sales contract, and is counted:
6.7.1 from the moment the payment is credited;
6.7.2 from the moment the contract is concluded, in the case of choosing cash-on-delivery payment.
6.8 The fulfilment time is counted until the Seller hands over the parcel to the entity providing courier or postal services.
6.9 Where, due to circumstances beyond the Seller's control, there is a risk of an extended order fulfilment time, the Seller will inform the Customer of this and post information to this effect on the online store website. The circumstances referred to in the first sentence mean, in particular, delivery difficulties arising as a result of force majeure (epidemics, floods, fires, etc.).
6.10 In the case where the Customer chooses payment by traditional bank transfer, the order is cancelled and the contract is deemed not concluded if, within 7 days of placing the order, the payment of the amount due is not credited to the Seller's bank account or the Customer does not send confirmation of the transfer within that period to the e-mail address: biuro@butiklorenzo.pl.
6.11 In the case of choosing deferred payment, the invoice is paid by PayPo. The Customer is obliged to repay PayPo the amount paid in accordance with the agreement concluded with PayPo.

7. RIGHT TO WITHDRAW FROM THE CONTRACT

7.1 A Consumer who has concluded a sales contract may withdraw from it within 14 days without giving any reason and without incurring any costs, except for the costs specified in point 7.10 of the Terms and Conditions.
7.2 The period for withdrawing from the contract referred to in point 7.1 begins when the consumer or a third party designated by them, other than the carrier, takes possession of the goods.
7.3 The Consumer may submit a declaration of withdrawal from the contract by post, sending a written declaration to the address: ul. Pod Dębową Górą 29/31, 87-100 Toruń, or electronically to the e-mail address biuro@butiklorenzo.pl.
7.4 When submitting a declaration of withdrawal from the contract, the Consumer may use the form constituting Annex No. 1 to the Terms and Conditions. If the Consumer does not use the form referred to in the first sentence, the declaration of withdrawal from the contract should contain at least the following information (data):
7.4.1 the first name and last name of the person submitting the declaration;
7.4.2 an unambiguous statement that this person withdraws from the concluded sales contract;
7.4.3 where the sales contract covered more than one item, an unambiguous indication of whether the withdrawal concerns all of the items or only selected item(s) and their identification;
7.4.4 indication of the bank account to which the Seller is to refund the payments made by the Consumer in connection with the concluded sales contract.
7.5 The Seller will promptly send the Consumer confirmation of receipt of the declaration of withdrawal from the contract to the e-mail address indicated by the consumer in the order form.
7.6 If the Consumer submits a declaration of withdrawal from the contract, the contract is deemed not concluded.
7.7 In connection with the submission of a declaration of withdrawal from the contract, the Seller is obliged to refund to the Consumer all payments made by them, including the costs of delivering the goods (subject to point 7.9), promptly and in any case no later than within 14 days of receiving the declaration (subject to point 3.8).
7.8 If the Seller has not offered to collect the goods from the Consumer themselves, they may withhold the refund of payments received from the Consumer until the goods are received back or until the consumer provides proof of having returned them, whichever event occurs first. The refund is made using the same method of payment used by the Consumer, unless the consumer has expressly agreed to a different method of refund that does not entail any costs for them.
7.9 If the consumer has chosen a method of delivering the goods other than the cheapest ordinary method of delivery offered by the Seller, the Seller is not obliged to refund the consumer the additional costs they incurred.
7.10 The Customer is obliged to return the goods to the Seller or hand them over to a person authorised by the Seller for collection promptly and in any case no later than within 14 days of the day on which they withdrew from the contract. To meet the deadline referred to in the first sentence, it is sufficient to send the goods back before its expiry. The Customer bears the direct costs of return, unless, as part of the arrangements between the Parties, the Seller agrees to bear them.
7.11 The Consumer is liable for any decrease in the value of the goods resulting from using them in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.

8. PRODUCT COMPLAINTS. GENERAL PROVISIONS

8.1 The Seller is obliged to deliver the product to the Customer free of defects.
8.2 The Seller is liable to Consumers and entrepreneurs with consumer rights, in accordance with generally applicable law, for defects of the product that is the subject of the sales contract, in accordance with the rules set out in:
8.2.1 the provisions of the Civil Code (in particular Article 556 et seq. of the Civil Code) - in the case of products purchased up to 31 December 2022;
8.3 The Customer and the entrepreneur with consumer rights may submit a complaint in writing by sending (delivering) it to the address: Pod Dębową Górą 29/31, 87-100 Toruń.
8.2.2 the provisions of the Act on Consumer Rights (in particular those contained in Chapter 5a of the Act on Consumer Rights) - in the case of products purchased from 1 January 2023.
8.4.1 the data of the person submitting the complaint, i.e. first name, last name, e-mail address, delivery address (street, house/apartment number, town, postal code (post office)), and in the case of an entrepreneur to whom generally applicable law grants consumer rights, additionally the company name, registered office address and/or delivery address, Tax ID (NIP);
8.4 In order to facilitate and speed up the complaint handling process, it is recommended that the content of the complaint contain at least the following information:
8.4.3 data concerning the product subject to complaint, i.e. order number, information on which product(s) from the indicated order the complaint concerns, the reason for the complaint (description of the defect);
8.4.2 the current bank account number;
8.4.4 the requested form of compensation, i.e. a request for the manner of bringing the product into conformity with the sales contract (a request to replace the goods with goods free of defects or to remove the defect), a declaration of price reduction or withdrawal from the sales contract,
8.5 Including all the information listed in point 8.4 in the complaint is not a prerequisite for the Seller to consider the complaint; however, it will facilitate and speed up the process of considering it.
8.6 Together with sending the complaint, the complainant is also obliged to send the Seller, at the Seller's expense, the product subject to complaint together with proof of purchase.

8A. WARRANTY FOR DEFECTS OF THE PRODUCT (COMPLAINT)

8.1 The provisions contained in this Chapter concern sales contracts concluded up to 31 December 2022.
8.2 Where a product purchased up to 31 December 2022 has a physical or legal defect, the provisions of the Civil Code concerning the warranty for defects (Article 556 et seq. of the Civil Code) apply to the Seller's liability, the rights and obligations of the Seller, the Consumer and the entrepreneur with consumer rights, as well as to the handling of complaints.
8.3 If a defect of the product is found, the Customer may:
8.3.1 submit a declaration of price reduction or withdrawal from the contract, unless the Seller promptly and without undue inconvenience to the Customer replaces the defective item with one free of defects or removes the defect. However, the limitation referred to in the preceding sentence does not apply if the item has already been replaced or repaired by the Seller, or the Seller has failed to fulfil the obligation to replace the item with one free of defects or to remove the defect;
8.3.2 demand the replacement of the item with one free of defects or the removal of the defect. The Seller is obliged to replace the defective item with one free of defects or to remove the defect within a reasonable time and without undue inconvenience to the Customer, subject to the reservations and on the terms set out in the Civil Code.
8.4 In the case of a price reduction, the reduced price should remain in such proportion to the price under the contract as the value of the item with the defect remains to the value of the item without the defect.
8.5 The Customer may not withdraw from the contract if the defect is insignificant.
8.6 The Seller is liable under the warranty if a physical defect is found before two years have elapsed from the day the item was delivered to the Customer. The claim for the removal of the defect or replacement of the sold item with one free of defects is barred by limitation after one year, counted from the day the defect was found; however, the limitation period may not end before the expiry of the period specified in the preceding sentence.

8B. NON-CONFORMITY OF THE PRODUCT WITH THE CONTRACT (COMPLAINT)

8.1 The provisions contained in Chapter 8B concern sales contracts concluded from 1 January 2023.
8.2 Where a product purchased after 31 December 2022 is not in conformity with the contract, the rules of the Seller's liability, the rights and obligations of the Seller and the Customer, as well as the manner of handling complaints, are governed by Chapter 5a of the Act on Consumer Rights.
8.3 The Seller is liable for any lack of conformity of the product with the contract existing at the time of its delivery and revealed within two years of that moment. It is presumed that a lack of conformity of the product with the contract that became apparent before two years had elapsed from the moment of delivery of the product existed at the time of its delivery, unless proven otherwise or unless this presumption is incompatible with the specific nature of the product or the nature of the lack of conformity of the product with the contract.
8.4 In the case of non-conformity of the product with the contract, the Customer may demand its repair or replacement.
8.5 The Seller is not bound by the Customer's demand referred to in point 8.4, i.e. the Seller may replace the product when the Customer demands its repair, or may repair it when the Customer demands replacement of the product, if bringing the product into conformity with the contract in the manner indicated by the Customer is impossible or would require excessive costs for the Seller.
8.6 If repair and replacement are impossible or would require excessive costs for the Seller, the Seller may refuse to bring the goods into conformity with the contract. When assessing whether the costs for the Seller are excessive, all circumstances of the case are taken into account, in particular the significance of the lack of conformity of the product with the contract, the value of the product in conformity with the contract, and the excessive inconvenience to the Customer arising as a result of changing the manner of bringing the goods into conformity with the contract.
8.7 The Seller is obliged to repair or replace the product within a reasonable time from the moment they were informed by the Customer of the lack of conformity with the contract, and without undue inconvenience to the Customer, taking into account the specific nature of the product and the purpose for which the Customer acquired it. The costs of repair or replacement, including in particular the costs of postage, transport, labour and materials, are borne by the Seller.
8.8 The Customer is not obliged to pay any amounts to the Seller for the ordinary use of a product that was subsequently replaced.
8.9 The Customer may submit a declaration of price reduction or withdrawal from the contract if:
8.9.1 the Seller refused to bring the product into conformity with the contract in accordance with point 8.5;
8.9.2 the Seller did not bring the product into conformity with the contract in accordance with point 8.7;
8.9.3 the lack of conformity of the product with the contract still persists, even though the Seller attempted to bring the product into conformity with the contract;
8.9.4 the lack of conformity of the product with the contract is so significant that it justifies a price reduction or withdrawal from the contract without first resorting to the remedies set out in point 8.4;
8.9.5 it is clear from the Seller's statement or from the circumstances that they will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Customer.
8.10 In the case of a price reduction, the Seller refunds the Customer the amount due promptly and in any case no later than within 14 days of receiving the customer's declaration of price reduction. The reduced price should remain in such proportion to the price under the contract as the value of the product not in conformity with the contract remains to the value of the product in conformity with the contract.
8.11 The Customer may not withdraw from the contract if the Seller demonstrates that the lack of conformity of the product with the contract is insignificant.
8.12 In the case of withdrawal from the contract, the Customer promptly returns the product to the Seller. The cost of returning the product is borne by the Seller. The Seller promptly refunds the Customer the price, but no later than within 14 days of receiving the product or proof of its return by the Customer. The Seller refunds the price using the same method that the Customer used to pay the price, unless the Customer has expressly agreed to a different method of refund that does not entail any costs for them.

9. PROVISIONS CONCERNING ENTREPRENEURS

9.1 Every Customer (Consumer, entrepreneur with consumer rights, and entrepreneur without such rights) may withdraw from the contract on the terms set out in Chapter 7.
9.2 Pursuant to Article 558 § 1 of the Civil Code, the Seller excludes liability under the warranty towards a Customer who is not a Consumer (or an entrepreneur with consumer rights).
9.3 The benefits and burdens associated with the goods, as well as the risk of accidental loss of or damage to the goods, pass to a Customer who is not a Consumer (or an entrepreneur with consumer rights) at the moment the Seller hands over the goods that are the subject of the contract to the carrier or to a third party indicated by the Customer.
9.4 In the event of a dispute between the Seller (Service Provider) and a Customer (Service Recipient) who is not a Consumer (or an entrepreneur with consumer rights), the aforementioned parties will seek to resolve it amicably. In the absence of agreement, the court competent to resolve the dispute will be the court having jurisdiction over the registered office of the Seller (Service Provider).

10. OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS

10.1 The Consumer (as well as an entrepreneur with consumer rights) has the right to use out-of-court methods of handling complaints and pursuing claims.
10.2 For the purpose referred to in point 10.1, the Consumer may in particular:
10.2.1 use the assistance of the district (municipal) consumer ombudsman;
10.2.2 submit an application for the amicable resolution of the dispute to the Provincial Inspectorate of the Trade Inspection,
10.2.3 use the assistance of a social organisation whose statutory purpose is to act for the protection of consumers,
10.2.4 submit an application for the resolution of the dispute to the permanent amicable consumer court operating at the Provincial Inspectorate of the Trade Inspection,
10.2.5 use the assistance provided by the contact point operating at the President of the Office of Competition and Consumer Protection.
10.3 An application for the resolution of a dispute to the permanent amicable consumer court is submitted to the amicable court competent for the consumer's place of residence or the registered office of the Seller.
10.4 The authority competent for the Seller's registered office is the Kuyavian-Pomeranian Provincial Inspectorate of the Trade Inspection in Bydgoszcz - Branch in Toruń (https://www.wiih.com.pl/).
10.5 Detailed information on the available assistance and on the procedure for the out-of-court handling of complaints and pursuit of claims can be found, among other places, on the websites of the municipal (district) consumer ombudsmen, the Provincial Inspectorates of the Trade Inspection and the Office of Competition and Consumer Protection, in particular at: https://www.uokik.gov.pl/sprawy_indywidualne.php.
10.6 It is also possible to lodge a complaint in a chosen official language of the European Union via the European online dispute resolution (ODR) platform for disputes between consumers and entrepreneurs, available at https://ec.europa.eu/consumers/odr/.

11. SEVERABILITY CLAUSE

11.1 The Seller (Service Provider) honours the rights of Customers (Service Recipients) arising from generally applicable law, in particular the provisions of the Civil Code, the Act on Consumer Rights, and the Act on Providing Services by Electronic Means.
11.2 Where any provision of the Terms and Conditions proves to be contrary to mandatory provisions of law, that provision is deemed invalid, and the relevant generally applicable rules apply in its place.

12. FINAL PROVISIONS

12.1 The current Terms and Conditions are available on the online store website in the Terms and Conditions tab.
12.2 The Service Provider reserves the right to amend the Terms and Conditions for important reasons, i.e.:
12.2.1 changes in the law that affect the implementation of these Terms and Conditions and therefore make it necessary to amend their current provisions;
12.2.2 changes necessary to introduce in connection with the content of a court judgment or an administrative authority's decision;
12.2.3 organisational reasons, caused by:

• changes in the subject of the business conducted by the Seller, i.e. in particular changes to the range of products offered, the introduction of new services;
• changes to the Seller's contact and address details, the Seller's name and the legal form of conducting business;
• changes to payment methods and methods of delivering goods;
• technical changes to the functioning of the online store;

12.3 Information about each amendment to the Terms and Conditions is posted on the online store website. In addition, the Seller will send information about changes to the Terms and Conditions to the e-mail address indicated by the User using the newsletter service.
12.4 Using the services offered by the online store is tantamount to having read the content of the Terms and Conditions and consenting to its provisions.
12.5 The terms and conditions in the wording in force on the day the contract is concluded always apply to the sales contracts concluded.
12.6 In matters not regulated by these Terms and Conditions, generally applicable law applies, in particular the provisions of the Civil Code, the Act on Consumer Rights and the Act on Providing Services by Electronic Means.
12.7 These terms and conditions are in force as of 15 June 2020.